Terms of Service
These Terms of Service govern your use of AthenaNG Consulting's technology solutions and services. Please read them carefully.
1. Agreement to Terms
By accessing AthenaNG Consulting's website, engaging our services, or using our technology solutions, you agree to be bound by these Terms of Service and all applicable laws and regulations. These terms apply to all users, clients, visitors, and others who access or use our technology consulting services.
Service Scope: AthenaNG Consulting provides technology consulting services including Network Design & Optimization, Network Deployment, Systems Integration, Information Security, Cloud Computing, and Digital Archiving solutions as detailed on our website and service agreements.
These terms apply to all services provided by AthenaNG Consulting, whether accessed through our website, direct engagement, or partnership arrangements.
2. Service Engagement and Delivery
2.1 All professional services will be governed by separate service agreements that detail scope, deliverables, timelines, and compensation.
2.2 AthenaNG Consulting delivers technology solutions with the goal of improving quality of service, enhancing efficiency, and significantly reducing total cost of ownership for our clients.
2.3 We provide emerging and cutting edge solutions required to operate, deploy and expand networks quickly and efficiently in the most feature-rich and cost-effective way.
3. Intellectual Property Rights
3.1 All technology solutions, methodologies, and proprietary tools developed by AthenaNG Consulting remain our exclusive property unless otherwise specified in a service agreement.
3.2 Client-specific implementations and customizations may be governed by separate intellectual property agreements.
4. Confidentiality and Data Protection
4.1 Both parties agree to maintain the confidentiality of all proprietary information exchanged during service engagement.
4.2 For services involving data processing (such as Digital Archiving or Information Security), separate data processing agreements will be executed.
Data Security Commitment
As Information Security experts, we implement enterprise-grade security measures including encryption, access controls, and regular security assessments to protect client data.
5. Payment Terms and Billing
5.1 Payment terms will be specified in individual service agreements and may vary based on service type and scope.
5.2 Invoices are payable within terms specified, with late payments subject to applicable fees.
5.3 All fees are quoted exclusive of applicable taxes, which will be added to invoices where required by law.
6. Service Warranties and Limitations
6.1 AthenaNG Consulting warrants that services will be performed in a professional manner consistent with industry standards.
6.2 We do not guarantee specific outcomes or performance metrics unless explicitly stated in a service level agreement (SLA).
Service performance depends on various factors including:
- Client infrastructure and existing technology environment
- Timely provision of required information and access
- External factors beyond our control (third-party services, internet connectivity, etc.)
- Accuracy and completeness of client-provided requirements
7. Limitation of Liability
7.1 To the maximum extent permitted by law, AthenaNG Consulting's total liability for any claim arising from our services shall not exceed the fees paid by the client for the specific services giving rise to the claim.
7.2 We shall not be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including loss of profits, data, or business opportunities.
8. Client Responsibilities and Prohibitions
Clients agree not to:
9. Termination and Suspension
9.1 Either party may terminate service agreements as specified in the individual agreement terms.
9.2 We reserve the right to suspend services immediately for non-payment, breach of terms, or security concerns.
9.3 Upon termination, clients remain responsible for payment for services rendered and any early termination fees specified in agreements.
10. Governing Law and Dispute Resolution
10.1 These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States.
10.2 Any disputes arising from these Terms shall first be attempted to be resolved through good faith negotiation between the parties.
10.3 If negotiation fails, disputes shall be resolved through binding arbitration in Miami, Florida, in accordance with the rules of the American Arbitration Association.
11. Partnership Services
11.1 Certain services, particularly Document Management (Digital Archiving), are delivered in partnership with Fortune Data and Square 9.
11.2 For partnership services, additional terms from our partners may apply and will be provided in separate documentation.
11.3 AthenaNG Consulting serves as the primary point of contact and assumes responsibility for coordinating all partnership-delivered services.
12. Changes to Terms
12.1 We reserve the right to modify or replace these Terms at any time. Material changes will be communicated through our website or direct notification to active clients.
12.2 Continued use of our services after changes become effective constitutes acceptance of the revised terms.
We encourage regular review of these Terms, particularly before engaging new services or when notified of updates.
Questions About Our Terms?
If you have any questions about these Terms of Service or our technology consulting services, please contact our legal department.
Contact Legal Department